Accessibility Statement

General

Canyon Urgent Care is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards, including the Web Content Accessibility Guidelines (WCAG 2.1) Level AA. We believe in the right of every individual to access our services with dignity, equality, comfort, and independence.

Accessibility on Our Website

To achieve our accessibility goals, we implement the following features on the Canyon Urgent Care website:

• Responsive Design: Our website is designed to be usable on a variety of devices, including desktops, tablets, and mobile phones.
• Text Resizing: Users can adjust the size of the text on our website through their browser settings or via built-in accessibility tools.
• Keyboard Navigation: Our website is fully navigable via keyboard, ensuring that users with mobility impairments can access all content and functionality.
• Alternative Text for Images: We provide descriptive text for all images on our website to assist users who rely on screen readers.
• Semantic HTML: We use semantic HTML to ensure that our content is structured in a logical order, making it easier for screen readers to interpret.

Enabling the Accessibility Menu

We use the One Click Accessibility Widget to improve our compliance with the Web Content Accessibility Guidelines (WCAG 2.1). This widget offers various tools to enhance site accessibility for users with visual impairments or other disabilities. The available options include:

• Increase Text
• Decrease Text
• Grayscale
• High Contrast
• Negative Contrast
• Light Background
• Links Underline
• Readable Font
• Reset

Additionally, the widget provides quick access to this Accessibility Statement and our Contact Page.

Accessibility of Our Services

Canyon Urgent Care provides medical services to individuals of all abilities. We comply with the Americans with Disabilities Act (ADA) and applicable state laws to ensure our facilities, telehealth offerings, and communications are accessible. If you require assistance accessing our physical location or services, please let our staff know — we’re here to help.

Please note that our telehealth services, hosted through Tebra, may have separate accessibility standards. We encourage users to review Tebra’s website for additional details.

Non-Discrimination Policy

We do not discriminate on the basis of race, color, national origin, sex, age, or disability in our health programs and activities, in accordance with Section 1557 of the Affordable Care Act.

Ongoing Accessibility Efforts

We regularly monitor our website using automated tools and manual testing to identify and address any accessibility barriers. While we strive to meet WCAG 2.1 Level AA standards, we recognize that some content may not fully meet these standards due to technological limitations. We are committed to making continuous improvements and conducting regular reviews to enhance our website’s accessibility.

Disclaimer

Despite our best efforts to ensure accessibility, some limitations may still exist. If you encounter any difficulties accessing our content, please contact us so we can assist you: